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Carers Information

It is important that if you are a carer, or someone care's for you, that we are aware of this information. You may be entitled to additional support, or treatment such as inclusion into the annual Seasonal Influenza Vaccination Programme. Click here to complete our Carers Identification Form, and simply return it to the practice in order for us to update your records accordingly.


The Practice recognises the difficult task that carers have, and are happy to extend a helping hand or advice where needed. 

The surgery is pleased to announce that it has passed the Cardiff and Vale University Health Board Bronze Carers Champion Accreditation Scheme with the help of our Carer's Champion Julie. Julie has put a significant amount of work into achieving this award and is now working hard towards achieving silver and gold accreditation. Julie is available on Tuesday, Wednesday and Fridays should you require any further information or assistance. Carers information packs are readily available from our reception team. If Julie is unavailable, you can also ask for our Practice Manager Cleo who is knowledgable in carers information. 

More information on the scheme can be found here:


Who are Carers and what do they do?

Carers are people who provide or intend to provide care for an adult or disabled child. Caring can be rewarding but it can also affect your homelife, worklife, free time and your relationship with the person you care for. You don’t have to live in the same house as that person to be their carer. Carers are not paid a wage to provide support and are sometimes referred to as unpaid or informal carers.

As more and more of us take on the role of caring for someone, it is likely that either we are, have been, or know a carer. According to figures released from the 2011 census, there are 15,575 carers in the Vale of Glamorgan, and most of them are not accessing the support available. This represents a 12 per cent increase in the number of carers in the Vale in a decade.
If you are looking after someone, find out about your rights as a carer and where you can go for financial or practical help on the Carers UK website
The Carers Factsheet offers information on:
  • Getting help from Social Services
  • Getting help from Health Services
  • Available support regarding work and leisure, money and legal matters, maintaining and adapting your home, transport, caring for someone who is terminally ill, emergencies and making a complaint.


Further information can be found at:
Carers UK - services to support you in your caring role.
Vale Of Glamorgan Services - for support and information care unpaid carers.
Dewis - Find local and national organisations and services that can help you.
Vale Unpaid Carers Hub - the service offers practical and emotional support to unpaid carers, helping people to protect their health and wellbeing and understand their caring role.

Are you a carer for someone else? For someone with Dementia or Alzheimers? You may be a young carer for an adult in your life? or a Veteran? We have specialist information available for you, just choose the appropriate link below.


As a carer, you have the right to a Carer's Assessment

​​As rewarding as it can be, being a carer can also impact negatively on home and work life, free time and relationships. If you are finding it increasingly difficult to cope, there are different ways that we can help you. 

Cardiff Council can offer you a free assessment of your situation to find out how to offer you support and meet your needs. Depending on the outcome of the assessment, we could help you with advice and support or access to other services.  

They can offer to help you to: 

  • think about and talk through your caring responsibilities
  • get help from other services - health and housing for example
  • get in touch with other groups and organisations who understand about caring
  • get information and advice, for example on benefits, income and your rights

After the assessment, can also consider:  

  • help to arrange a community alarm
  • arranging activities for the person you care for
  • registering you for the Carers Emergency Card Scheme
  • arranging other services that give you a break - respite, day/night sitting or befriending
If you are aged over 18 years, the Council's Adult Services will arrange your Carer's Assessment.  If you would like further information ring Contact Centre (CIV) 01446 700111 or email Alternatively, visit the Cardiff Council website, as below.
If you are a parent-carer or a Carer aged under 18 years the Council's Children's Services will arrange an assessment of your needs.  If you are a parent-carer or young carer and would like further information please contact: 01446 725202.

Carers Emergency Card Scheme Booklet 

What is a Carers Emergency Card?


One of the biggest worries for carers is how the family member or friend who relies on them would cope if anything happened to their carer.

In response to this, Carers Wales has developed a new card for carers. Should an emergency or accident happen, by carrying this card it will let emergency workers and others know that someone relies on you as a carer. The card provides spaces for emergency contacts, for example family or friends who can help

It's a credit sized card that you carry at all times. In case of an accident, sudden illness or if for any other reason you are unable to return home, and the person you care for would be at risk of serious harm if left alone, it shows that you have someone who relies on you and who cannot manage without help. The card is only used when you are unable to make arrangements yourself. Social care services will hold the emergency contact details taken when you register by making a brief phone call, help can be arranged for the person you look after. 

You can obtain a card or key fob by calling  029 2081 1370 or e-mailing your details to .