Families First
The Families First Advice Line (FFAL) is the first point of contact for parents, carers and professionals who have, or are working with children age 0-18 residing in the Vale of Glamorgan. The Families First Advisors offer a personal service with an aim of listening to and assessing the strengths and needs of each family. We offer information and advice to support families in resolving their difficulties independently and assist them in accessing other services to support them further if required.
Families First helps families who need help. It is available for all families. The type of help you could get depends on your families specific needs.
The services below can be accessed following a proportionate initial wellbeing assessment with the FFAL team. Contact on 0800 0327 322 or familiesfirstadviceline@valeofglamorgan.gov.uk
They can help with:
- assessing the needs of your family and putting together support to meet these needs
- coordinating support from different agencies
- arranging support if someone in your family has a disability
- advising on specific projects that can help your families specific needs
Cardiff Family Advice and Support offers a range of information, advice and assistance for children, young people and their families in Cardiff. The team can provide information and advice on:
- Family life
- Child behaviour
- Childcare
- Parental support
- School attendance
- Employment, money and housing
- Information and signposting to other services
For more information and support, visit the Families First website at https://www.cardifffamilies.co.uk/
You can also call them on 03000 133 133 and trained advisers will listen to your questions and try to offer useful information, advice or assistance.
Send an email and somebody will get back to you as soon as possible ContactFAS@cardiff.gov.uk